Fulfillment Policy

The Waterford Collection products are hand crafted and kitted. We hope you love your selection!

Delivery Policy

Your order will be shipped within 3 business days via UPS, USPS or FedEx, and a tracking number will be made available to you.

Return Policy

Returns may be made within 30 days and are subject to a 20% restocking fee. Returned items must be in their original condition.

In the unlikely case that there are any quality issues with the order, we can offer a replacement order free of charge.

Refund Policy

Returns may be made within 30 days and are subject to a 20% restocking fee. Returned items must be in their original condition.

In the unlikely case that there are any quality issues with the order, we can offer a replacement order free of charge.

Cancellation Policy

An order may be canceled within 24 hours of the order date and time provided the item has not already been shipped.

Questions or Concerns?

Please email relentlessoptimismllc@gmail.com.